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Frequently Asked Questions
for Sales Tax Express |
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Question -
I am using a site version of
Sales Tax Express 2008. Can I move the database to my
network if only one person will be using the software?
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Answer –
You can load the software
directly to your network so that the database (and the
program) will be on the network. Or, you can also decide to
load the software to your local drive and then move the
database only to your network. You will have to carefully
follow the directions in the manual regarding moving the
database. See section in the manual for Program & Database
Location for more information.
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Question –
Can I change the default
Instruction Letter?
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Answer –
Sales Tax Express 2008
includes various default letters. We recommend that you
review each of these before making any changes. If you
still want to make changes try picking a default letter that
closely matches what your letter will look like. Start with
this letter and use the Save As feature. Please review
section in manual regarding Setup – Instruction Letter.
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Question -
I have a network version but
each station is running very slow. Is there anything I can
do?
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Answer –
Install Sales Tax Express
2008 to each station and have each station point to the
database out on the network. See section in the manual for
Program & Database Location for more information.
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Question –
Every time I go into Sales
Tax Express 2008 I get a message that the program is a DEMO
even though I am a registered user and/or when I print the
word VOID prints on each page. Why?
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Answer –
You have not registered the program or for some reason the
system unregistered itself. From within Sales Tax Express
2008 click on SETUP and then click on REGISTER Sales Tax
Express. You will be requested to put the 3.5” floppy disk
in to A: or B:. Do so and click OK. This will complete the
registration process. If you do not have your 3.5”
registration disk please e-mail us your request to:
sales@taxtimeusa.com
or use the self registration option.
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If you are
getting any of the following error messages please refer to
Section 1.3 of the manual for recommended solutions:
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Error Code 101 Sharing violation: Site Version – only one
user can use the system at one time
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SQL State error
message or Driver Error message
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ODBC
Microsoft Access Driver Login Failed – Could not find file
C:\slstax08\st08.mdb or the message Error Code 1000 Critical
Error Database Not Found
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